Terms & conditions
Please read these terms before placing an order with Kurta House.
Our store
Kurta House sells clothing through this website. Our contact address is 547-B, Faisal Town, Lahore, Pakistan. You can reach us at +92 335 0482056 or kurtahouse.shop@gmail.com.
Products and sizing
Review the article description, colour, included pieces and size before ordering. Screen settings and lighting can affect how colours appear. Contact us if any product detail or measurement is unclear; do not rely on a lifestyle image alone to determine what is included.
Orders and payment
Provide accurate contact and delivery information. Prices and checkout totals are in PKR. Order submission records your request; stock and payment are checked before fulfilment. We will contact you if we cannot fulfil an order or need to resolve an error. Any payment for an order we cannot fulfil will be refunded.
Delivery and returns
Our shipping policy, payment policy and return and refund policy explain delivery charges, payment verification and the 7-day return window.
Responsible use
Do not misuse checkout, submit false payment receipts, access another customer's order or attempt to disrupt the website. Product images and site content must not be reused without permission from the relevant rights holder.
Support and disputes
Contact us with your order number so we can investigate and work towards a resolution. Nothing in these terms removes consumer rights that apply under law.